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MANAGEMENT EXCELLENCE SUITE

Becoming a Manager... Tips & Techniques For The First Time Manager
  1. The Pros & Cons
  2. What Every Manager Must Know
  3. Common Mistakes
  4. Essential New Manager Skills
  5. Common Sense Management
  6. Tips for Successful New Managers

Building Confidence & Assertiveness... The Courage To Extend Your Reach
  1. What is Confidence?
  2. Building Self-Confidence
  3. Communicating With Confidence
  4. Understanding Assertiveness Styles
  5. Benefits of Asserting Yourself

Job Shadowing & Mentoring... Nurturing & Growing Successful Subordinates
  1. Job Shadowing Introduction
  2. Job Shadowing Preparation
  3. Introduction to Mentoring
  4. Effective Mentoring
  5. Sustaining Mentoring Relationships

Performance Appraisals... Evaluating Employee Effectiveness
  1. Performance Appraisals Introduction
  2. Benefits of Appraisal
  3. Performance Appraisal Methods
  4. Performance Appraisal Methods
  5. Phrasing Feedback
  6. Performance Appraisal Tips

Coaching and Counseling... How to Tap the True Potential of Your Employees
  1. What is Coaching?
  2. Coaching Benefits
  3. Becoming an Effective Coach
  4. Development Coaching
  5. Holding the Coaching Session
  6. Performance Coaching
  7. Giving Feedback
  8. Counseling